Happy Medical Assistants Recognition Day!
Here at Healthpointe, we care about our employees and appreciate all the hard work they do! So in observance of this national holiday, we’d like to take a moment to celebrate medical assistants everywhere by shedding a little light on them and how they help people every day.
So what do Medical Assistants do?
Medical Assistants wear many hats as they have both administrative and clinical duties. These duties may include (but are not limited to):
- Greeting patients
- Answering phone calls
- Scheduling appointments
- Utilizing specialized computer software
- Updating and logging patient medical records
- Filling out insurance forms
- Logging correspondences, handling billing, and bookkeeping
- Taking patient medical histories
- Preparing patients for examination
- Assisting the physician during examinations
- Explaining treatment procedures to patients
- Collecting and preparing samples for laboratory testing
- Performing basic laboratory tests
- Instructing patients about medications and special diets
- Preparing and administering medications as directed by a physician and as permitted by state law
- Authorizing prescription refills as directed
- Drawing blood from patients
- Performing electrocardiograms
- Removing sutures and change patient dressings
One of our own medical assistants, Alexis Garcia, was kind enough to give some insight as to what being an MA here at Healthpointe is like!
K: What does an average day consist of for you?
A: An average day for me is checking out patients and making sure they leave with set scheduled appointments. I always help them out with any questions if needed. I prep Dr. Priebe’s charts, create no show letters for the missed appointments, edit transcriptions, update intakes and of course answer calls.
K: Tell me a positive experience you’ve had with a patient?
A: I had a patient who first entered Healthpointe in a wheelchair who was sad because she couldn’t walk. When she had questions, I was always glad to help her out and at times I would even open the doors for her when she was struggling. The day before Christmas Eve she was finally walking and came in to see Dr. Blaine and I. She was so appreciative and thankful, it was very heartwarming. Those are the experiences that make this job especially worth it.
K: What do you enjoy about your job?
A: I enjoy my clinic being fast paced.
K: What’s great about being a medical assistant here at Healthpointe?
A: Being an MA at Healthpointe is great because I have an outstanding office administrator and awesome co-workers who always give me a hand when I need help.
Wow! Who knew the medical assistants did so much? So next time you come come to Healthpointe for your appointment, make sure you thank your medical assistant! Also, Healthpointe is now offering a hands-on training program for aspiring medical assistants and radiology technicians!